Frequently Asked Questions

Home
Frequently Asked Questions

Find answers to common questions about our product and services.

What types of products does JHI offer?

We offer a wide range of material handling and hydraulic equipment, including pallet trucks, stackers, scissor lifts, hydraulic cylinders, pumps, and more.

Do you provide custom hydraulic solutions?

Can I get spare parts or accessories for my equipment?

What kind of after-sales support do you provide?

Do you repair equipment from other brands?

Where are your products sourced from?

How can I get a price quote?

Who is behind JHI?

Where is JHI located?

I’m new here. How do I know which product suits my needs?

Do you offer consultations before purchase?

Can I request a product catalog or brochure?

I’ve purchased from you before—can I reorder or upgrade a product?

How do I track my service or order status?

Do you offer loyalty discounts or bulk deals?

My equipment needs repair. How do I book a service?

What’s the typical repair turnaround time?

Do you offer on-site servicing?